{"id":1604,"date":"2026-02-28T17:51:45","date_gmt":"2026-02-28T17:51:45","guid":{"rendered":"https:\/\/avendis.yourdevelopmentlink.com\/services-solutions\/application\/openitcockpit\/"},"modified":"2026-03-16T05:47:38","modified_gmt":"2026-03-16T05:47:38","slug":"openitcockpit","status":"publish","type":"page","link":"https:\/\/avendis.yourdevelopmentlink.com\/en\/services-solutions\/application\/openitcockpit\/","title":{"rendered":"openITCOCKPIT"},"content":{"rendered":"    <div class=\"block_inner_page_banner  block_hero_inner--no-image\">\r\n        <div class=\"container\">\r\n            <div class=\"hero_inner__row\">\r\n                <div class=\"hero_inner__wrapper\">\r\n                    <div class=\"hero_inner__left orange_gradient\">\r\n                        <div class=\"hero_inner__left_inner \">\r\n                            <div class=\"hero_inner__content\">\r\n                                                                                                    <h1 class=\"hero_inner__title normal_font_size\">openITCOCKPIT<\/h1>\r\n                                                                                                                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                                    <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\n\n\r\n\r\n    <div class=\"component_welcome_section tos_normal bos_normal\">\r\n        <div class=\"container big_container\">\r\n            <div class=\"section_inner desktop_gap_normal mobile_gap_normal left_side \">\r\n                                    <h2 class=\"heading_text\">Modern IT infrastructures are complex<\/h2>\r\n                                                    <div class=\"content_section\">\r\n                                                    <div class=\"content_section_text mobile_paragraph_font_normal\">\r\n                                <p>With dependencies that are virtually impossible to manage in a single monitoring tool. Often, vendor-specific or highly specialized tools are used in parallel. To reliably monitor business services, correctly classify criticality, resolve issues more quickly, and deliver robust SLA reporting, a central overview is essential.<\/p>\n                            <\/div>\r\n                                                                                                            <div class=\"link_section\">\r\n                                     \r\n \r\n    \r\n                                <\/div>\r\n                                                                        <\/div>\r\n                            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\n\n\r\n    <div class=\"left_right_image_content tos_big bos_big\">\r\n        <div class=\"container big_container\">\r\n            <div class=\"left_right_image_content_inner image_on_left normal_gap\">\r\n                                    <div class=\"left_side\">\r\n                                                    <div class=\"heading_with_tagline\">\r\n                                                                    <h2 class=\"heading_text\">Monitoring: typical pitfalls \u2013 and how we solve them<\/h2>\r\n                                                            <\/div>\r\n                                                                            <div class=\"content_section\"><ul>\n<li>Tool silos instead of a holistic view: Standardized APIs\/connectors \u2013 seamless integration with ITSM, cloud, security, and vendor tools.<\/li>\n<li>Complex operation, low acceptance: Role-based views, clear standards, self-service-ready interfaces.<\/li>\n<li>SLA difficult to verify: Auditable SLA\/availability reports including breach analysis, trends, and corrective actions.<\/li>\n<li>Missing checks for core systems (M365, SAP, cloud): Best-practice templates plus custom checks\/plugins for critical services.<\/li>\n<li>Manual maintenance of hosts\/services: Automated discovery\/imports (CMDB, inventory, cloud APIs) including consistency rules.<\/li>\n<li>Unclear access in multi-tenant setups: Multi-tenant RBAC with clear responsibilities and visibility.<\/li>\n<li>Insufficient depth without an agent: Dedicated agent for in-depth telemetry \u2013 centralized Rollout, Lifecycle, and Updates.<\/li>\n<li>Insecure data paths: Encryption, hardening, certificate\/key management, and defined permissions.<\/li>\n<li>Alert fatigue: AI-powered prioritization, noise reduction, and intelligent alert routing.<\/li>\n<li>No business view: Service maps\/dependencies with impact views from technical to business service.<\/li>\n<li>Cluttered dashboards: Customizable, shareable, and target-group oriented (Ops\/Management\/Customer) \u2013 consistent KPI standards.<\/li>\n<\/ul>\n<\/div>\r\n                                            <\/div>\r\n                                                    <div class=\"right_side\">\r\n                        <img decoding=\"async\" src=\"https:\/\/avendis.yourdevelopmentlink.com\/wp-content\/uploads\/2026\/02\/Image-8_4x3.jpg\" alt=\"\">\r\n                    <\/div>\r\n                            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\r\n\n\n\r\n\r\n    <div class=\"component_welcome_section tos_normal bos_normal\">\r\n        <div class=\"container big_container\">\r\n            <div class=\"section_inner desktop_gap_normal mobile_gap_normal left_side \">\r\n                                    <h2 class=\"heading_text\">What we do?<\/h2>\r\n                                                    <div class=\"content_section\">\r\n                                                    <div class=\"content_section_text mobile_paragraph_font_normal\">\r\n                                <p>We advise, implement, and operate openITCOCKPIT for you. For individual requirements, we provide custom development and support. By integrating it into your existing environment, we significantly increase the efficiency of your IT monitoring.<\/p>\n                            <\/div>\r\n                                                                    <\/div>\r\n                            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\n\n    <div class=\"heading_with_grid_item_list tis_normal bis_normal\">\r\n        <div class=\"container big_container\">\r\n            <div class=\"section_inner\">\r\n                                    <h2 class=\"heading_text\">Detailed scope <span>of services<\/span><\/h2>\r\n                                                    <div class=\"grid_list\">\r\n                                                                                    <div class=\"grid_list_item\">\r\n                                                                            <div class=\"item_heading h4\">Analysis &amp; Concept<\/div>\r\n                                                                                                                <div class=\"item_content\">Assessment of infrastructure, definition of systems, services and SLAs as well as design of monitoring, alerting and security.<br \/>\r\n<\/div>\r\n                                                                                                        <\/div>\r\n                                                                                                                <div class=\"grid_list_item\">\r\n                                                                            <div class=\"item_heading h4\">Implementation &amp; Configuration<\/div>\r\n                                                                                                                <div class=\"item_content\">Installation, optional migration, setup of server, network and service monitoring, dependencies and SLA monitoring \u2013 with custom development if required.<\/div>\r\n                                                                                                        <\/div>\r\n                                                                                                                <div class=\"grid_list_item\">\r\n                                                                            <div class=\"item_heading h4\">Alerting, Reporting &amp; Integration<\/div>\r\n                                                                                                                <div class=\"item_content\">Escalations and alerting, dashboards and reports as well as optional integration with additional systems, e.g. CMDB.<br \/>\r\n<\/div>\r\n                                                                                                        <\/div>\r\n                                                                                                                <div class=\"grid_list_item\">\r\n                                                                            <div class=\"item_heading h4\">Testing &amp; Handover<\/div>\r\n                                                                                                                <div class=\"item_content\">Testing and acceptance, documentation, admin training and handover to operations incl. ongoing support.<\/div>\r\n                                                                                                        <\/div>\r\n                                                                        <\/div>\r\n                            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\r\n\n\n\r\n\r\n    <div class=\"component_welcome_section tos_normal bos_normal\">\r\n        <div class=\"container big_container\">\r\n            <div class=\"section_inner desktop_gap_normal mobile_gap_normal left_side \">\r\n                                    <h2 class=\"heading_text\">What makes our openITCOCKPIT so special?<\/h2>\r\n                                                    <div class=\"content_section\">\r\n                                                    <div class=\"content_section_text mobile_paragraph_font_normal\">\r\n                                <p>Direct from the manufacturer: Flexibility no reseller can offer<\/p>\n<p>As the manufacturer, we can flexibly address individual requirements and implement tailored customizations. openITCOCKPIT is seamlessly integrated into our managed service portfolio. With extensive project experience \u2013 including with international and renowned clients \u2013 we enable easy migration from existing monitoring systems and deliver a solution characterized by outstanding cost-effectiveness.<\/p>\n                            <\/div>\r\n                                                                                                            <div class=\"link_section\">\r\n                                     \r\n \r\n    \r\n                                <\/div>\r\n                                                                        <\/div>\r\n                            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\n\n\n\n    <div class=\"block_form_section tos_normal bos_normal\">\r\n        <div class=\"container\">\r\n            <div class=\"section_inner\">\r\n                <div class=\"content_section\">\r\n                                            <div class=\"section_heading\">\r\n                            <h2 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