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Application Management (Industry Solutions)

In addition to standard software, many companies use industry-specific applications

These are indispensable for core processes. Their operation requires domain knowledge, close coordination with manufacturers, and a reliable operating model – competencies that are often not available internally to a sufficient degree.

Business-critical means: no room for operational gaps

Many companies run business-critical specialized applications alongside standard software. This requires domain knowledge, close vendor coordination, and reliable operation – often lacking the necessary depth internally.

What we do?

We handle the application management of your industry-specific applications as a managed service – from first-level support and configuration to release management and the complete lifecycle. We work closely with manufacturers and your departments.

Detailed scope of services

Operations & Support
1st–3rd level support, incident and problem management, monitoring and performance, and interface operations.
Configuration & Releases
Customizing and parameterization, release and update management, test support, and comprehensive change documentation.
Lifecycle
Upgrades and version changes, EOL and replacement planning, archiving and migration, and knowledge management.
Coordination & Governance
Vendor management, SLA reporting and reviews, compliance and audit evidence, and modernization consulting.

What makes our Application Management so special?

Reliable operation. Clear control. Full responsibility.

We manage your business applications as a managed service – from support and monitoring to interface operation, customization, and release and update management, including testing and thorough documentation. Throughout the entire lifecycle, we manage upgrades, migrations, and end-of-life/replacement planning, coordinate vendors, and provide SLA reporting, reviews, and compliance and audit evidence.

Trust through experience

For clients in the real estate industry, we manage industry-specific SAP and ERP solutions as part of our Application Management—with clear responsibilities, reliable support, and close coordination with business departments.

Schedule a consultation now

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