SAP

SAP is the backbone of business processes in many companies

From finance and HR to logistics, operations are complex, requiring specialized knowledge and a robust operating model. At the same time, S/4HANA migration and a shortage of skilled workers are significantly increasing the pressure.

SAP supports the business. We support the operations.

Skilled labor shortage

Scalable SAP know-how in managed services.

S/4HANA migration

Structured support as project partner or operations partner.

Complex landscapes

Transparency, documentation, and consolidation for stable operations.

IT & business alignment

Coordination between departments, IT, and SAP partners.

What do we do?

We support the operation and further development of your SAP applications – from basic administration and application-side support to migration assistance. Reliable, SLA-based, and integrated into our application management portfolio.

Detailed scope of services

Application Management

Operations, support (1st–3rd level), incident/problem management, and performance monitoring and optimization.

Basis & Infrastructure

SAP Basis, patches/upgrades, hosting (private cloud/on-premises), and high availability & disaster recovery.

Lifecycle & Migration

S/4HANA support, upgrades/conversions, archiving & decommissioning, test management.

Governance & Reporting

SLA/KPI reporting, license and usage analyses, compliance/audit, and regular service reviews

What makes our SAP so special?

SAP and Infrastructure – Seamlessly Integrated from a Single Responsibility

SAP is an integral part of our managed service portfolio – closely integrated with our infrastructure services such as hosting, backup, and monitoring. With S/4HANA experience and migration expertise, we ensure SLA-based operations with clearly defined service levels and seamless coordination between business units and technical operations.

Trust through experience

For a client in the real estate industry, we are responsible for the complete application management of an SAP environment—from basis administration to ongoing support.

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